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New Releases
An Integrated Approach To Communication Theory and Research (Lea's Communication Series)
Bestsellers
Multivariate Techniques in Human Communication Research (Human communication research series)
Investigating Communication: An Introduction to Research Methods (2nd Edition)
Applied Communication Research
Jane's Crisis Communications Handbook (Janes)
Milestones in Mass Communication Research (3rd Edition)
Communication Research (3rd Edition)
Communication Research Measures: A Sourcebook
Interpreting Communication Research: A Case Study Approach
The Fundamentals of Small Group Communication
Media Effects: Advances in Theory and Research (Lea's Communication Series)

Jane's Crisis Communications Handbook (Janes)

Jane's Crisis Communications Handbook (Janes)

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Authors: Louie Fernandez, Martin Merzer
Publisher: Jane's Information Group
Category: Book

Buy New: $24.00



New (8) Used (4) from $24.00

Avg. Customer Rating: 5.0 out of 5 stars 1 reviews
Sales Rank: 184288

Media: Paperback
Number Of Items: 1
Pages: 229
Shipping Weight (lbs): 0.2
Dimensions (in): 6 x 4.2 x 0.6

ISBN: 0710625960
Dewey Decimal Number: 363.34
EAN: 9780710625960
ASIN: 0710625960

Publication Date: August 2002
Shipping: Eligible for Super Saver Shipping
Availability: Usually ships in 24 hours

Editorial Reviews:

Product Description
This handbook provides detailed crisis communication procedures for organizations that could confront any type of crisis, whether terrorist-related, violence in the workplace or a transport accident. With expert input from emergency first responders and the public and private sectors, the handbook outlines how to work with the media to inform, direct and calm the public, employees and stakeholders before, during and after emergencies. This handbook outlines how to create communications treams and effectively communicate "your message" during the media storm surrounding any critical incident

Contents include:
forming a Crisis Communications Tream and strategy
response procedures for natural disasters, human-caused hazards and mechanical malfunctions
public and private sector cooperation
creating a Joint Information Center with partners
stakeholder relations including guidance on the psychological effects of a crisis
fostering relationships with the media
interview do's and don'ts
press releases and press conferences
managing media pools
arranging anniversaries


Customer Reviews:

5 out of 5 stars Jane's Communications Handbook   June 12, 2007
 1 out of 1 found this review helpful

This book is great for those who have the need to interact with the media. It has great examples and checklists to prepare yourself for situations that you may have network with the media. I recommend this book for those who may also have the need to write a media policy (this book has great insight to preparing for this via examples).


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