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Publication Date:August 2002 Shipping:Eligible for Super Saver Shipping Availability:Usually ships in 24 hours
Editorial Reviews:
Product Description This handbook provides detailed crisis communication procedures for organizations that could confront any type of crisis, whether terrorist-related, violence in the workplace or a transport accident. With expert input from emergency first responders and the public and private sectors, the handbook outlines how to work with the media to inform, direct and calm the public, employees and stakeholders before, during and after emergencies. This handbook outlines how to create communications treams and effectively communicate "your message" during the media storm surrounding any critical incident
Contents include: forming a Crisis Communications Tream and strategy response procedures for natural disasters, human-caused hazards and mechanical malfunctions public and private sector cooperation creating a Joint Information Center with partners stakeholder relations including guidance on the psychological effects of a crisis fostering relationships with the media interview do's and don'ts press releases and press conferences managing media pools arranging anniversaries
Customer Reviews:
Jane's Communications HandbookJune 12, 2007 1 out of 1 found this review helpful
This book is great for those who have the need to interact with the media. It has great examples and checklists to prepare yourself for situations that you may have network with the media. I recommend this book for those who may also have the need to write a media policy (this book has great insight to preparing for this via examples).