Total Quality Management
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| | Raving Fans: A Revolutionary Approach To Customer Service
Authors: Ken Blanchard, Sheldon Bowles
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Sales Rank: 1506
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ASIN: 0688123163
Publication Date: May 19, 1993
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| | The Lean Six Sigma Pocket Toolbook: A Quick Reference Guide to 100 Tools for Improving Quality and Speed
Authors: Michael L. George, John Maxey, David T. Rowlands, Michael George, David Rowlands, Mark Price
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ASIN: 0071441190
Publication Date: August 1, 2004
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| | Eat That Frog!: 21 Great Ways to Stop Procrastinating and Get More Done in Less Time
Author: Brian Tracy
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ASIN: 1576754227
Publication Date: January 1, 2007
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| | The Best Practice: How the New Quality Movement is Transforming Medicine
Author: Charles Kenney
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ASIN: 1586486195
Publication Date: July 21, 2008
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| | What is Lean Six Sigma
Authors: Michael L. George, David Rowlands, Bill Kastle
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ASIN: 007142668X
Publication Date: October 27, 2003
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| | Six Sigma for Dummies
Authors: Craig Gygi, Neil Decarlo, Bruce Williams
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ASIN: 0764567985
Publication Date: March 4, 2005
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| | The Memory Jogger II: A Pocket Guide of Tools for Continuous Improvement and Effective Planning
Authors: Michael Brassard, Diane Ritter
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Sales Rank: 8366
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ASIN: 1879364441
Publication Date: January 15, 1994
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| | The Handbook of Program Management
Author: James T Brown
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ASIN: 0071494723
Publication Date: November 15, 2007
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| | The Lean Manufacturing Pocket Handbook
Author: Kenneth W. Dailey
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ASIN: 0974722103
Publication Date: October 15, 2003
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| | Managing for Quality and Performance Excellence (with CD-ROM)
Authors: James R. Evans, William M. Lindsay
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ASIN: 0324382278
Publication Date: January 30, 2007
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