Kiss, Bow, or Shake Hands: How to Do Business in Sixty Countries | 
 enlarge | Authors: Terri Morrison, Wayne A. Conaway, George A. Borden
Publisher: Bob Adams, Inc.
Category: Book
List Price: $19.95
Buy Used: $0.88
You Save: $19.07 (96%)
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Avg. Customer Rating:  40 reviews
Sales Rank: 90308
Media: Paperback
Edition: 1st
Number Of Items: 1
Pages: 456
Shipping Weight (lbs): 1.8
Dimensions (in): 10.1 x 7 x 1.3
ISBN: 1558504443
Dewey Decimal Number: 395.52
UPC: 045079004443
EAN: 9781558504448
ASIN: 1558504443
Publication Date: 1994
Availability: Usually ships in 1-2 business days
Shipping: Expedited shipping available
Condition: We ship books out daily M-F. Tracking number will be emailed when we ship. We list the majority of our books in "Good" condition. If this book had any major flaws, it would be listed in "Acceptable" condition. Easy returns if you are unhappy with book. PLEASE NOTE: We ship immediately, however the Post Office controls delivery speed. In a hurry? Please choose EXPEDITED SHIPPING. Proceeds benefit non-profit Goodwill Industries of San Francisco, San Mateo and Marin Counties.
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| Editorial Reviews:
Amazon.com Review
In a global economy, it is crucial for business people to be sensitive to cultural differences. And although the best reason for doing so may be ethical, it's great for business as well! This is an invaluable book for "doing well while doing good" in your intercultural relations, covering the protocols of appointments, business entertaining, greetings, forms of address, gestures, dress, and gifts in 60 of the nations you're most likely to be doing business. Some interesting excerpts: - Australia: The "thumbs-up" sign, which in the U.S. indicates "O.K." is considered rude.
- Brazil: The colors of the Brazilian flag are green and yellow, so avoid wearing this combination in any fashion.
- China: Avoid making exaggerated gestures or using dramatic facial expressions. The Chinese do not generally use their hands when speaking, and become distracted by a speaker who does.
- Indonesia: Since it is impolite to disagree with someone, Indonesians rarely say "no"...a clear way to indicate "no" is to suck in air through the teeth.
The authors are very aware that no generalizations apply to all residents of a nation, and are careful not to stereotype or judge. Highly recommended to any business traveler--or any student of the diversity of human cultures. (Note: a great companion volume for this book is Gestures, which is devoted entirely to explaining the varieties of hand gestures in 82 countries!)
Product Description
You're doing business abroad. Do you know how to understand a country's political climate? Identify how decisions are made? Negotiate effectively? Properly address and entertain your contacts? In today's rapidly expanding global marketplace, business people must understand the distinctive customs of the major nations. This guide help you do exactly that. It's filling with important facts about business customs, behavioral styles, social customs, and much more! The listing for each country includes complete information on:
Country Background
Brief History
Type of Government
Language
Religion
Demographics
Cultural Orientation
Value Systems
Sources of Anxiety Reduction
Issues of Equality/Inequality
Business Practices
Appointments
Negotiating
Business Entertaining
Time
Greeting Protocol
Titles/Forms of Address
Gestures
Dress
Gifts
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| Customer Reviews: Read 35 more reviews...
Very useful September 5, 2008
Well composed and useful book for those traveling abroad as well for seeking additional knowledge on the cultural experiences of different countries.
 Kiss, bow or handshakes September 4, 2008
the book serves as a source of information for leadership and managers in global perspective
 World is Truly Smaller June 25, 2008
With all the international trade and travel to and from foreign countries this book prepares all people in the cultures and foreign courtesies
each of us should at least have an idea of. Most foreigners appreciate even the most small recognition that we can expend toward their culture and practices even if we make small blunders in doing so - it shows we are aware that there are differences in cultures and we are at least trying to show respect for theirs'.
A great resource for business travelers April 15, 2008
This was a recommendation and I have found it to be very helpful. Use it as a general reference only but it is nice to have a little insight to the different cultures.
 OK, so I should have looked closer. March 7, 2008
0 out of 1 found this review helpful
The ratings for this book are extremely high, but to get all 60 or so countries in, there seems to be little info about each country. I expected much more depth and the countries, Afghanistan and Iran, where not in there. Of course I see that they are now in another version of this book. Too bad I did not figure that out before ordering. Oh well!
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