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Service Included: Four-Star Secrets of an Eavesdropping Waiter

Service Included: Four-Star Secrets of an Eavesdropping Waiter

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Author: Phoebe Damrosch
Publisher: William Morrow
Category: Book

List Price: $24.95
Buy Used: $5.49
You Save: $19.46 (78%)



New (17) Used (32) Collectible (1) from $5.49

Avg. Customer Rating: 3.0 out of 5 stars 37 reviews
Sales Rank: 20301

Media: Hardcover
Edition: 1
Number Of Items: 1
Pages: 240
Shipping Weight (lbs): 0.8
Dimensions (in): 9 x 5.9 x 1.1

ISBN: 0061228141
Dewey Decimal Number: 647.95092
EAN: 9780061228148
ASIN: 0061228141

Publication Date: October 1, 2007
Availability: Usually ships in 1-2 business days
Shipping: Expedited shipping available
Condition: Nice condition.

Also Available In:

  • Paperback - Service Included: Four-Star Secrets of an Eavesdropping Waiter
  • Hardcover - Service Included: Four-Star Secrets of an Eavesdropping Waiter
  • Kindle Edition - Service Included

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  • The Art of Simple Food: Notes, Lessons, and Recipes from a Delicious Revolution

Editorial Reviews:

Product Description

Kitchen Confidential meets Sex and the City in this delicious, behind-the-scenes memoir from the first female captain at one of New York City's most prestigious restaurants

While Phoebe Damrosch was figuring out what to do with her life, she supported herself by working as a waiter. Before long she was a captain at the New York City four-star restaurant Per Se, the culinary creation of master chef Thomas Keller.

Service Included is the story of her experiences there: her obsession with food, her love affair with a sommelier, and her observations of the highly competitive and frenetic world of fine dining.

She also provides the following dining tips:

  • Please do not ask your waiter what else he or she does.
  • Please do not steal your waiter's pen.
  • Please do not say you're allergic when you don't like something.
  • Please do not send something back after eating most of it.
  • Please do not make faces or gagging noises when hearing the specials—someone else at the table might like to order one of them.

After reading this book, diners will never sit down at a restaurant table the same way again.




Customer Reviews:   Read 32 more reviews...

2 out of 5 stars More inside a love life than inside a restaurant   July 11, 2008
I really wanted to like this book--and this author. But what started out promisingly ultimately fell flat into a heap of 'who cares about your personal relationship with the sommelier?'. The insight gleaned didn't feel revealing (as the book was so hyped to do) and I ended up actually _disliking_ the author by the end, who, in turns, came across as smug, condescending and even small. I wanted this to be a book I was glad to have in hardcover. Instead I'm just left regretting I dropped the cash and didn't read the Amazon reviews beforehand (instead of just the critics'). At the risk of being cast out of some community, I FAR preferred Amanda Hesser's book about her latte-loving boyfriend to this one, which ended up being, in my mind, a book about Phoebe Damrosch's wine-loving one.


1 out of 5 stars not as the title implies   July 8, 2008
 0 out of 1 found this review helpful

What i really want to say is that someone who is brave enough (not afraid of being blacked-balled in the restaraunt world), needs to write what restaraunt workers are really like.

You get a glimpse of the truth in Bourdain's writings....but the place for the misfits, the addicts, the alcoholics, the nearly homeless: your favorite restaraunt. Doesn't matter what or where it is. That waiter who looks so dapper and well-schooled at 9pm.....will be a buzzed and boozed wreck at 3am.

I know this. Family members are the real eavesdroppers.



2 out of 5 stars Very disappointing   June 7, 2008
 0 out of 3 found this review helpful

I thought this book was flat-out boring, and a long, long way from what was promised. There is little very singular about Per Se, nor about Keller. There's not much drama, either, and you might expect more given the kind of clientele they have. To compare this to "Kitchen Confidential" is criminal.
It is a kind-of sweet story about a young woman and her New York job---which could be in almost any upper-end restaurant from the way the book is written. There seemed to be much more about her romantic relationships than about her work, which is fine---except the book is supposed to be about her work.
She's not a bad writer, and probably has a future writing other chick-lit books. But if you're looking for an entertaining read about this very famous restaurant, you need to look somewhere else.



4 out of 5 stars A Fun & Easy Read   March 25, 2008
 3 out of 4 found this review helpful

I took this book camping and finished it in a day's time. Phoebe is really quite funny, and keeps your interest throughout the story.


5 out of 5 stars LOVED IT!!   March 9, 2008
 4 out of 5 found this review helpful

This was an excellent book. I'd highly recommend it to anyone with an interest in the food world and in the effects of food on the human experience. Phoebe had me laughing from the first page to the end. Her writing style is honest and clever, and delightful to read. If you're looking for a biography of Thomas Keller or a historical account of the Per Se restaurant, go read an encyclopedia. This is, as the author describes it, "creative nonfiction," and in my opinion, this book is one of the best.


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